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Approvals reduce mistakes when public messages involve dates, prices, claims, or brand-sensitive language.
Choose what needs approval
- Require approval for high-visibility launches, pricing, promotions, and legal-sensitive content.
- Use lighter review for routine updates.
- Assign the right reviewer for the topic.
Review the draft
- Check facts, links, audience, timing, and tone.
- Leave specific comments when changes are needed.
- Approve only when the content is ready for customers.
Publish after approval
- Confirm schedule and channel after approval.
- Watch early responses after publishing.
- Keep comments attached to the work for future context.
Good to know
- Approval should clarify responsibility, not create bottlenecks.
- Use a checklist for repeat campaigns.
Use this guide as a starting point, then adjust the setup to match how your team actually works with customers.