Posts help you publish customer-facing updates to social channels and your blog from one workflow.

What this feature is for

• Posts help you publish customer-facing updates to social channels and your blog from one workflow.

When to use it

• You need a campaign post, announcement, event reminder, blog article, or launch update.
• You want review and scheduling before publishing.

Do it manually

1. Open Posts.
2. Choose New Post and select the connected channel or blog.
3. Write or generate content for the channel.
4. Add media and preview.
5. Save, request approval, schedule, or publish now.

Ask Faster AI

Draft social posts for [campaign] for the connected channels I choose. Tailor the copy per channel and keep everything as a draft until I approve it.

Review before saving or publishing

• Confirm the change matches the customer experience you want.
• Check owner, timing, audience, and next step before saving.
• Preview anything customer-facing before publishing or sending.

Common mistakes and fixes

• If you cannot find the item, refresh the workspace and check that you are in the right workspace.
• If a save is blocked, review required fields and permissions.
• If AI drafts something unexpected, ask it to summarize the changes before you approve them.

Placeholder media

• Screenshot placeholder: Replace with an annotated screenshot of create social posts.
• Video placeholder: Replace with a short walkthrough showing the manual path and review step.

Related help

• Schedule social posts
• Request approval for a post