Help guide

Reconnect a broken integration

Updated June 10, 2026

Reconnect a broken integration

Reconnecting an unhealthy integration restores workflows that depend on external accounts or services.

What this feature is for

  • Reconnecting an unhealthy integration restores workflows that depend on external accounts or services.

When to use it

  • A mailbox, social account, analytics connection, calendar, payment setup, or plugin integration shows an error.
  • A workflow stopped receiving or sending data.

Do it manually

  1. Open Settings and Integrations.
  2. Find the unhealthy connection.
  3. Review which workflows depend on it.
  4. Reconnect or reauthorize the service with the correct account.
  5. Run a small test before relying on the integration again.

Ask Faster AI

Troubleshoot this broken integration. Tell me what depends on it, what account should reconnect, and what test should prove it is healthy.

Review before saving or publishing

  • Confirm the change matches the customer experience you want.
  • Check owner, timing, audience, and next step before saving.
  • Preview anything customer-facing before publishing or sending.

Common mistakes and fixes

  • If you cannot find the item, refresh the workspace and check that you are in the right workspace.
  • If a save is blocked, review required fields and permissions.
  • If AI drafts something unexpected, ask it to summarize the changes before you approve them.

Placeholder media

  • Screenshot placeholder: Replace with an annotated screenshot of reconnect a broken integration.
  • Video placeholder: Replace with a short walkthrough showing the manual path and review step.

Related help

Sunny Arora

Written by

Sunny Arora

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