Publishing troubleshooting helps you resolve failed posts, disconnected channels, missing media, or approval blockers.

What this feature is for

• Publishing troubleshooting helps you resolve failed posts, disconnected channels, missing media, or approval blockers.

When to use it

• A post failed to publish.
• A connected account no longer appears or media is rejected.

Do it manually

1. Open the failed or blocked post.
2. Check status, channel, source, media, and scheduled time.
3. Reconnect the channel if needed.
4. Fix missing required content or media.
5. Save and publish or reschedule after the issue is resolved.

Ask Faster AI

Troubleshoot why this post did not publish. Check channel connection, media, status, approval, and scheduled time, then tell me the safest fix.

Review before saving or publishing

• Confirm the change matches the customer experience you want.
• Check owner, timing, audience, and next step before saving.
• Preview anything customer-facing before publishing or sending.

Common mistakes and fixes

• If you cannot find the item, refresh the workspace and check that you are in the right workspace.
• If a save is blocked, review required fields and permissions.
• If AI drafts something unexpected, ask it to summarize the changes before you approve them.

Placeholder media

• Screenshot placeholder: Replace with an annotated screenshot of troubleshoot social publishing.
• Video placeholder: Replace with a short walkthrough showing the manual path and review step.

Related help

• Connect a social channel
• Request approval for a post