Media makes posts easier to notice and helps explain offers, events, and products.

What this feature is for

• Media makes posts easier to notice and helps explain offers, events, and products.

When to use it

• A post needs an image, video, PDF, or generated visual.
• You want to reuse a media library asset.

Do it manually

1. Open the post draft.
2. Attach media from the library or upload/select an asset.
3. Use the correct variant for each channel when available.
4. Preview how the media appears.
5. Replace placeholders before scheduling.

Ask Faster AI

Add or suggest media for this post. If final assets are missing, add clear placeholder instructions and tell me what should be replaced.

Review before saving or publishing

• Confirm the change matches the customer experience you want.
• Check owner, timing, audience, and next step before saving.
• Preview anything customer-facing before publishing or sending.

Common mistakes and fixes

• If you cannot find the item, refresh the workspace and check that you are in the right workspace.
• If a save is blocked, review required fields and permissions.
• If AI drafts something unexpected, ask it to summarize the changes before you approve them.

Placeholder media

• Screenshot placeholder: Replace with an annotated screenshot of add media to a post.
• Video placeholder: Replace with a short walkthrough showing the manual path and review step.

Related help

• Create social posts
• Generate social content with AI