Help guide

Set pipeline stages and owners

Updated June 10, 2026

Set pipeline stages and owners

Clear stages and owners help your team know which opportunities need action.

What this feature is for

  • Clear stages and owners help your team know which opportunities need action.

When to use it

  • Several people manage sales or project intake.
  • Opportunities are sitting without a next step.

Do it manually

  1. Open Customers and choose Pipeline.
  2. Review the existing stages.
  3. Update each opportunity with a current stage and owner.
  4. Add the next task or follow-up date.
  5. Use a saved view for stale or high-value opportunities.

Ask Faster AI

Review my open opportunities. Group them by stage and owner, flag stale items, and suggest the next follow-up task for each high-priority deal.

Review before saving or publishing

  • Check that the right person, company, and opportunity are linked.
  • Review recent timeline activity before assigning tasks or sending follow-up.
  • Keep notes factual and customer-safe because teammates may rely on them later.

Common mistakes and fixes

  • If a record looks incomplete, check related company, inbox, website activity, and plugin panels.
  • If duplicate records appear, review candidates before merging.
  • If a task is missed, confirm owner, due date, and reminder workflow.

Placeholder media

  • Screenshot placeholder: Replace with an annotated screenshot of set pipeline stages and owners.
  • Video placeholder: Replace with a short walkthrough showing the manual path and review step.

Related help

Sunny Arora

Written by

Sunny Arora

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