Track quote acceptance

Quote acceptance tracking helps you know when to follow up, revise, or convert to invoice.

What this feature is for

  • Quote acceptance tracking helps you know when to follow up, revise, or convert to invoice.

When to use it

  • A quote was sent and you need status before contacting the customer.
  • A customer says they accepted or needs the link again.

Do it manually

  1. Open Money and find the quote.
  2. Review sent, viewed, accepted, declined, or expired status.
  3. Open the portal link when needed.
  4. Create a follow-up task for stale quotes.
  5. Convert to invoice only after acceptance is clear.

Ask Faster AI

Find the quote for [customer]. Summarize status, portal activity, expiration, and whether I should follow up, revise, or convert it to an invoice.

Review before saving or publishing

  • Confirm the customer, amount, due date, tax, discount, and payment terms.
  • Preview customer-facing links before sending them.
  • Record refunds, credits, and manual payments only after checking the latest balance.

Common mistakes and fixes

  • If a document will not send, check that payment setup and customer email are complete.
  • If the balance looks wrong, reopen the document detail and refresh payment applications.
  • If a payment event is delayed, review Money outbox status before creating a duplicate action.

Placeholder media

  • Screenshot placeholder: Replace with an annotated screenshot of track quote acceptance.
  • Video placeholder: Replace with a short walkthrough showing the manual path and review step.

Related help

Sunny Arora

Written by

Sunny Arora

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