Help guide

Manage sender mailboxes

Updated June 10, 2026

Manage sender mailboxes

Sender mailboxes control which addresses Faster can use for email, campaigns, and customer communication.

What this feature is for

  • Sender mailboxes control which addresses Faster can use for email, campaigns, and customer communication.

When to use it

  • Email sender setup is incomplete.
  • Campaigns or customer emails are failing.

Do it manually

  1. Open Settings and mailbox or email sender setup.
  2. Connect Gmail, Outlook, or a supported sender.
  3. Check health and permissions.
  4. Use the right sender for campaigns versus direct customer mail.
  5. Send a test before launching campaigns.

Ask Faster AI

Check my sender mailbox setup. Tell me which mailbox should be used for campaigns and whether anything needs reconnection.

Review before saving or publishing

  • Confirm the change matches the customer experience you want.
  • Check owner, timing, audience, and next step before saving.
  • Preview anything customer-facing before publishing or sending.

Common mistakes and fixes

  • If you cannot find the item, refresh the workspace and check that you are in the right workspace.
  • If a save is blocked, review required fields and permissions.
  • If AI drafts something unexpected, ask it to summarize the changes before you approve them.

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Related help

Sunny Arora

Written by

Sunny Arora

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