Use a domain redirect when you own another domain and want visitors to land on the main site connected in Faster. This is useful for old brand domains, alternate spellings, www or non-www cleanup, and campaign domains that should forward to the live site.

What this guide helps you do

• Add a redirect from an alternate domain to the live Faster site.
• Confirm the source domain is owned and safe to forward.
• Test DNS, SSL, and the final redirect before sharing the URL.

Before you start

• Know the primary live site domain customers should land on.
• Confirm you own the domain you want to redirect.
• Have access to the domain registrar if Faster shows DNS records to add or update.

Do it manually

1. Open Settings and go to Domains.
2. Confirm the domain marked Live Site is the destination customers should reach.
3. In the Redirects section, click Add Redirect.
4. Enter or choose the domain you want to forward to the live site.
5. Save the redirect.
6. If Faster shows DNS instructions, add the required record at your registrar.
7. Wait for DNS and SSL status to finish when a new domain was added.
8. Open the old domain in an incognito window and confirm it lands on the live site domain.

Ask Faster AI

• Create a redirect checklist for these domains and tell me what to test before launch.
• Review whether this alternate domain should redirect to my primary site or stay separate.
• Help me troubleshoot this domain redirect. Ask for the source domain, destination domain, DNS status, and SSL status.

Review before saving or publishing

• Do not paste registrar passwords, one-time codes, or private account access into chat.
• Avoid redirect chains where one old domain forwards to another old domain before reaching the live site.
• Do not redirect a domain you do not own or a domain that still serves another active business site.

Common issues and fixes

• If the redirect does not work, confirm the source domain spelling and whether DNS is still pending.
• If SSL is not active yet, wait after DNS is correct and test again with https.
• If visitors land on the wrong site, review the destination domain and update the redirect target.
• If an old campaign URL includes paths or tracking parameters, test the full shared URL, not only the root domain.

Domain redirect example

If your live site is primary-example.com and you also own old-example.com, add old-example.com under Redirects so customers using the old domain reach the current site.

Placeholder media

• Screenshot placeholder: add an annotated screenshot of Settings > Domains > Redirects > Add Redirect with customer names, private domains, DNS values, internal notes, and unpublished content blurred.
• Video placeholder: add a short walkthrough showing how to open Domains, add a redirect, review DNS or SSL status, and test the old domain in a browser.

Related help

• Connect a custom domain
• Check domain and SSL status
• Set a primary domain
• Create redirects for changed URLs