Help guide

Review broadcast deliveries

Updated June 10, 2026

Review broadcast deliveries

Delivery reports help you understand sent, delivered, opened, clicked, bounced, dropped, and failed messages.

What this feature is for

  • Delivery reports help you understand sent, delivered, opened, clicked, bounced, dropped, and failed messages.

When to use it

  • A broadcast was sent.
  • You need to troubleshoot who received it or plan follow-up.

Do it manually

  1. Open the broadcast detail page.
  2. Review delivery totals and recipient activity.
  3. Inspect bounced, dropped, failed, or skipped rows.
  4. Check tracked links and high-interest recipients.
  5. Create follow-up tasks or audiences from results when useful.

Ask Faster AI

Review this broadcast delivery report. Summarize performance, delivery issues, top links, and customers who may need follow-up.

Review before saving or publishing

  • Preview the audience count and a few sample recipients.
  • Check sender, subject, links, unsubscribe behavior, and timing.
  • Use a readiness check before sending, starting, or publishing a customer-facing campaign.

Common mistakes and fixes

  • If the audience is empty, check list membership, rules, and contact email addresses.
  • If an email cannot send, confirm sender setup and subscription group readiness.
  • If reporting looks quiet, remember that recent delivery and open activity can take time to appear.

Placeholder media

  • Screenshot placeholder: Replace with an annotated screenshot of review broadcast deliveries.
  • Video placeholder: Replace with a short walkthrough showing the manual path and review step.

Related help

Sunny Arora

Written by

Sunny Arora

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