Help guide

Create a broadcast

Updated June 10, 2026

Broadcasts send one email to an Audience now or at a scheduled time.

What this feature is for

  • Broadcasts send one email to an Audience now or at a scheduled time.

When to use it

  • You want a one-time announcement, newsletter, reminder, offer, or update.
  • You do not need waits, branches, or ongoing automation.

Do it manually

  1. Open Engagement and choose Broadcasts.
  2. Create a broadcast.
  3. Choose Audience, sender, subject, and email content.
  4. Preview recipients and send yourself a test when possible.
  5. Schedule or send only after readiness review.

Ask Faster AI

Create a broadcast for [announcement] to [audience]. Draft the email, check sender and audience readiness, and ask me before scheduling or sending.

Review before saving or publishing

  • Preview the audience count and a few sample recipients.
  • Check sender, subject, links, unsubscribe behavior, and timing.
  • Use a readiness check before sending, starting, or publishing a customer-facing campaign.

Common mistakes and fixes

  • If the audience is empty, check list membership, rules, and contact email addresses.
  • If an email cannot send, confirm sender setup and subscription group readiness.
  • If reporting looks quiet, remember that recent delivery and open activity can take time to appear.

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Related help

Sunny Arora

Written by

Sunny Arora

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